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IDoctor equips Mac users with 17 cleaning and optimization tools to make their working on Mac simple. With iDoctor's help you can also manage, encrypt, backup, recover or shred files with just a. Currently there is no PRINT and Scan DOCTOR for Mac OS. As the 2 latest responses suggest, one can go to the HP website and download appropriate PRINT and SCAN Drivers for Mac OS. Once properly installed, they ought to resolve the problems. Please note do not mistake Print and Scan docs (as in documents) for DOCTOR.
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TECH SUPPORT
Services | Getting Help | Testimonials
NEVER BE SURPRISED AGAIN
Our extensive experience providing service, support, troubleshooting, repair, installation, and consulting for Mac and iOS devices is still one of the best services we offer! For more than eighteen years we've specialized in taking care of problems in a variety of user environments — home office, small business, jungle treehouse, small Mac department in a large Windows environment, etc. If it's Mac problems you got, we can help.
TECH SERVICES
- Pre-purchase consulting
- Hardware/Software Troubleshooting
- Hardware replacements and upgrades
- Software installations and upgrades
- Macintosh and mixed environment networking
- Software training
- Wireless networking setup
- And much more…
GETTING HELP
On-Site Service
As you might expect, we offer on-site service in your home or office provided that home or office is located in the Los Angeles metro area. Feel free to contact us for an on-site appointment.
Managed Services
We offer free email tech support for the extremely patient. For those who would chose to endure the wait you can use our contact form over on the right to submit your questions. Keep in mind, we get about 1 billion requests a day (no exaggeration, really!), and we can't possibly answer every question we receive via email as soon as we get it. To do so would force us to neglect not only our friends and families, but also our health and personal hygiene, and nobody wants that!
TESTIMONIALS
Matt Colwell Senior Pastor / Knox Presbyterian Church
Doctor Mac Consulting provides fabulous web service. They design and run creative and compelling websites for my present church and a former nonprofit. They are a delight to work with, and produce superb results. Highly recommended.
Zachary Abbott Sys Admin / Caltech
I know of no one else with better knowledge of Macs. And aside from their knowledge of the Mac, they have great people skills.
Tom Zehnder Owner / VaporTrail Productions
Doctor Mac Consulting is very knowledgeable and easy to work with. I continue to use them to keep up my own online presence.
Mail User Guide
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Use the Mail Connection Doctor to check your internet connection or the status of your email accounts.
Tip: When an account or network is offline, a lightening bolt icon or a warning icon is shown at the end of the Favorites bar (just below the search field) or in the sidebar in Mail. You can click the icon to take an account online, if possible, or to see status information.
In the Mail app on your Mac, choose Window > Connection Doctor.
Review the status information.
If you're connected to the internet, there may be a problem with the account's mail servers or your account setup. Follow the instructions shown in the Details column. To quickly see the account in Accounts preferences in Mail, double-click the text in the Details column.
To see log information while Mail tries to connect to mail servers, click Show Detail, then click Check Again.
When you're done, click Check Again to see if your actions resolved the problem.
If the problem persists, contact your email account provider to verify your account details and setup.
If you contact Apple Support with Mail issues, you may be asked to select the Log Connection Activity checkbox in the window. When selected, diagnostic information is collected while you use Mail, to help Apple Support understand and resolve Mail issues, investigate issues with your computer, and help improve Apple products and services. The diagnostic information collected might contain personal information, including the content of your email messages. If sent to Apple, this information is used by Apple in accordance with its privacy policy and is not shared with any other company.
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To see the folder of log files in the Finder, click Show Logs in the Connection Doctor window. After you provide log files to Apple Support, deselect the checkbox to turn off connection activity logging. You may want to delete the log files, as they can be large.
Learn more about the Apple Privacy Policy at www.apple.com/privacy.